Privacy Policy

Last updated: May 2026

Change iWear ("we," "us," or "our") operates changeiwear.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you place an order:

• Name, billing and shipping address
• Email address and phone number
• Payment information (processed securely — we do not store full card numbers)
• Prescription information (when applicable)
• Order history and purchase details

When you browse our site:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on site
• Referring URLs and search terms

How We Use Your Information

• To process and fulfill your orders
• To send order confirmations, shipping notifications, and receipts
• To respond to customer service inquiries
• To send promotional emails (you can opt out at any time)
• To improve our website and product offerings
• To comply with legal obligations

Prescription Data

If you provide prescription information for lens orders, we use that information solely to fulfill your order. We do not share prescription data with third parties except where required to process your order (e.g., our lens lab). All prescription data is handled in compliance with applicable privacy regulations.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders, including:

• Shopify (e-commerce platform)
• Klaviyo (email marketing)
• Payment processors (Stripe, PayPal, Shop Pay)
• Shipping carriers (USPS, FedEx, UPS)
• Google Analytics (site analytics)

These providers are contractually obligated to keep your information confidential and use it only to provide services on our behalf.

Cookies

Our website uses cookies to enhance your browsing experience, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, though some features of our site may not function properly as a result.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal and operational requirements)
• Opt out of marketing communications at any time via the unsubscribe link in any email

To exercise any of these rights, contact us at info@changeiwear.com.

Data Security

We implement industry-standard security measures to protect your personal information. All transactions on our site are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes are posted constitutes acceptance of the updated policy.