Privacy Policy

Change iWear ("we," "us," or "our") operates changeiwear.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you place an order:

• Name, billing and shipping address
• Email address and phone number
• Payment information (processed securely — we do not store full card numbers)
• Prescription information (when applicable)
• Order history and purchase details

When you browse our site:

• IP address and device information
• Browser type and operating system
• Pages visited and time on site
• Referring URLs and search terms

How We Use Your Information

• To process and fulfill your orders
• To send order confirmations, shipping notifications, and receipts
• To respond to customer service inquiries
• To send promotional emails (opt out anytime)
• To improve our website and product offerings
• To comply with legal obligations

Prescription Data

Prescription information provided for lens orders is used solely to fulfill your order. We do not share prescription data with third parties except where required to process your order. All prescription data is handled in compliance with applicable privacy regulations.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with trusted service providers including:

• Shopify (e-commerce platform)
• Klaviyo (email marketing)
• Payment processors (Stripe, PayPal, Shop Pay)
• Shipping carriers (USPS, FedEx, UPS)
• Google Analytics (site analytics)

Your Rights

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications via any email's unsubscribe link

To exercise any of these rights, contact us at info@changeiwear.com.

Data Security

All transactions on our site are encrypted using SSL technology. We implement industry-standard security measures to protect your personal information.

Cookies

Our website uses cookies to enhance browsing, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly as a result.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have done so inadvertently, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes are posted constitutes acceptance.