Terms of Service
Last updated: May 2026By accessing or using changeiwear.com, you agree to be bound by these Terms of Service. Please read them carefully before placing an order. If you do not agree, please do not use our site.
Use of Our Website
You may use our website for lawful purposes only. You agree not to use our site in any way that violates applicable law, is fraudulent or harmful, or interferes with the operation of our website or systems.
Product Information & Pricing
We make every effort to ensure product descriptions, images, and pricing are accurate. We reserve the right to correct errors and update information at any time. In the event of a pricing error, we reserve the right to cancel affected orders. Colors and materials may vary slightly from screen to actual product due to monitor settings.
Prescription Products
By submitting a prescription for lens or contact lens orders, you confirm that:
- The prescription is valid, current, and issued by a licensed eye care provider
- You are the patient named on the prescription or are ordering with their consent
- You understand that prescription eyewear is custom-made and cannot be returned
Change iWear reserves the right to verify prescriptions before fulfillment. We are not responsible for vision issues resulting from an inaccurate prescription provided by the customer.
Orders & Payment
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or product unavailability. If your order is cancelled after payment is collected, a full refund will be issued promptly. All prices are in US Dollars.
FSA/HSA Eligibility
Many of our products may be eligible for FSA/HSA reimbursement. We are not responsible for determining eligibility for individual purchases. Please verify with your FSA/HSA administrator before purchasing.
Chargebacks & Disputes
We encourage you to contact us directly at info@changeiwear.com before initiating a chargeback. We respond within 1–2 business days and are committed to resolving disputes fairly. Initiating a chargeback without first contacting us may result in account suspension and affect your ability to place future orders.
Shipping & Returns
Please refer to our Shipping Policy and Returns & Refunds Policy for complete details.
Intellectual Property
All content on changeiwear.com — including logos, images, text, and design — is the property of Change iWear (Changie I Wear Inc.) and is protected by applicable copyright and trademark laws. You may not reproduce or use any content from our site without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Change iWear shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount paid for the product in question.
Governing Law
These Terms are governed by the laws of the State of New York. Any disputes shall be resolved in the courts of New York County, New York.
Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance.
Contact us
Fill out the form and our friendly customer service team will get back to you shortly.
Other ways to reach us
Our team is available Mon–Sat, 10AM to 6PM ET