100% money back guarantee
100% money back guarantee
Love your glasses or get every penny back.
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Free Shipping & Returns
Enjoy free shipping on orders $99+ and free 30-day returns.
FSA/HSA & Vision Insurance
Get reimbursed for your vision care with out-of-network coverage or use your Health Savings Account (HSA) or Flexible Savings Account.
100% Money Back Guarantee
Not happy? We got you. Take advantage of our 30-day return policy.
Real optician. Real expertise. Really online. We're a NYC optical shop — not a chain, not a call center. Quality lenses, honest guidance, and someone who actually knows your eyes. Free shipping on $99+. Returns on us.
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Hundreds of styles. Expert lenses. NYC optician-owned.
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FAQs
How do I order glasses with my prescription?
Pick the frames you love, choose your lens type at checkout, and enter your prescription details. You can upload a photo of your prescription or type the values in manually. Don't have a current prescription? You can book an eye exam at our Bronx location, or have one emailed to us afterward.
Do you accept vision insurance?
Yes. In-store at our Bronx location, we directly bill EyeMed, Davis Vision, MetroPlus, Healthfirst, Fidelis, UnitedHealthcare, Aetna, Versant Health, and Spectera.
For online orders, you can pay with FSA/HSA, or submit your order receipt for out-of-network reimbursement. We provide everything you need for the claim — full instructions are on our Insurance page.
Are your designer frames authentic?
Every frame we sell is 100% authentic. We're a fully licensed optical retailer in New York State, and we source directly from authorized distributors of every brand we carry — including Ray-Ban, Versace, Gucci, Tom Ford, Burberry, Coach, Michael Kors, Hugo Boss, and more.
Each frame ships with its original branded case and authenticity documentation.
What lens options do you offer?
We offer single-vision, progressive, bifocal, and reading lenses. All lenses come standard with anti-scratch and UV protection. You can upgrade to anti-reflective coating, blue-light filter, photochromic (Transitions), polarized, or high-index thin lenses for stronger prescriptions.
If you're not sure what you need, our licensed opticians are happy to walk you through your options. Call us at (917) 708-9300 or chat with us on the site.
Can I send in my own frames to get new lenses?
Yes. Our Lens Replacement service lets you keep frames you love and get fresh prescription lenses installed. Just pick your frame type, ship us your frames in our prepaid mailer, and we'll return them with brand-new lenses — typically within 7-10 business days.
Use code RELENS20 for $20 off your first lens replacement.
How long does shipping take?
Most orders ship within 3-5 business days after we receive your prescription. Standard shipping is free on all orders — no minimum. Once your order ships, you'll receive tracking via email.
Need glasses faster? In-store pickup at our Bronx location is available for select orders. Call us to ask about expedited options.
What's your return policy?
We offer a 100% money-back guarantee. If you're not happy with your frames or lenses for any reason, you can return them within 30 days of delivery for a full refund or exchange.
For prescription glasses, we also offer free remakes if there's an issue with the prescription accuracy. We stand behind every pair we sell.
How do I know what frame size to pick?
Every frame on our site lists its measurements (lens width, bridge width, and temple length) in millimeters. To find your size, look on the inside of a pair of glasses you already own — those numbers will be printed there.
Not sure? Send us a photo of yourself wearing a frame you like, or chat with us on the site. Albert and our team have 17 years of experience helping people find the right fit.
Do you have a physical store I can visit?
Yes — we're located at 1755 Crosby Ave, Bronx, NY 10461.
Walk-ins welcome. We're open Monday-Saturday 10am-7pm. Call us at (917) 708-9300 to confirm hours, book an eye exam, or schedule a frame fitting. We accept most major insurance plans on-site.
Who is the Eyeglass Guru?
That's Albert — founder of Change iWear, licensed optician in New York State for 17 years. The @eyeglassguru handle on Instagram and TikTok is where Albert shares daily eyewear tips, frame styling advice, and behind-the-scenes from the shop.
Got a question Albert hasn't covered yet? DM @eyeglassguru or shoot us a message through the chat on this site.
Our Promise to You.
Real expertise. Real protection. Real guarantees.
30-Day returns or exchanges
30-Day returns or exchanges
Not happy? Free returns within 30 days.
Licensed Opticians · 15+ Years
Licensed Opticians · 15+ Years
17 years of expertise behind every pair.
